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NYSE: NNI
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Our customers are our clients, leaders, team members, and peers. I love the fact that every day the people I work with are completely different.
Stacy
Nelnet manager
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Nelnet was the only choice for us for backup servicing. Their scale as a primary servicer, depth of expertise in the capital markets, and relationship-driven approach made them a no-brainer choice.
Picking Nelnet for backup servicing and verification services was a decision that was very well received by our financing partners, they are a great organization and a unique company in all they can bring to a relationship.
Continuity You Can Count On
When a servicing disruption, credit event, or asset-level uncertainty strikes, your response can either protect counterparties or expose them. That’s why leading fintechs, capital-markets teams, and compliance leaders trust Nelnet for independent verification, validation, and continuity they can count on.
As a $500 billion AUM primary servicer, Nelnet delivers backup servicing, verification, and pledge validation solutions that strengthen continuity, accuracy, and transparency across your capital-markets operations. From daily synchronization to assignment-level assurance, our cloud-native, API-first platform provides the tools to stay ready, rather than react, when market conditions change.
Publicly traded, investment-grade rated primary servicer
SOC-aligned, KYC/AML-compliant verification workflows
Supports BNPL, personal loans, student loans, small business, and more
Near-real-time syncing + custom conversion protocols

Why Leading Institutions Trust Nelnet:
- Publicly traded, investment-grade-rated primary servicer
- SOC-aligned, KYC/AML-compliant verification workflows
- Independent pledge validation to prevent duplicate assignments
- Supports BNPL, personal loans, student loans, small business, and more
- Near-real-time syncing with custom conversion and data protocols
What Sets Us Apart
Backed by Primary Servicing Scale
Over $500B Assets Under Management.
Built for Conversion-Ready Execution
Structured onboarding, customizable testing, and trigger-responsive playbooks.
Cloud-Native, API-First Integration
Seamless syncing with legacy cores and custom fintech stacks.
End-to-End Verification You Can Trust
SOC-aligned, KYC/AML-compliant workflows with AI-powered contract reviews.
Enterprise-Scale Stability with Fintech Agility
Institutional credibility with the adaptability fintechs demands.
Independent Pledge Validation
Confirms that pledged assets are properly assigned and not duplicated across facilities, enhancing transparency, reducing exposure, and reinforcing investor confidence.

Asset Classes Nelnet Supports
Nelnet Backup and Verification Services support the following asset classes:
- Private student loans
- Student loan refinancing
- Unsecured personal loans
- Home improvement loans
- Buy now, pay later (BNPL)
- Small business loans
- Debt settlement
- Credit cards
- “Pay in four” products
Explore Flexible Servicing and Processing Options
Let’s walk through a quick assessment and see how Nelnet compares to your current provider.
Your customers expect uninterrupted service.
Your investors expect readiness.
Nelnet delivers both.
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