Nelnet was the only choice for us for backup servicing. Their scale as a primary servicer, depth of expertise in the capital markets, and relationship-driven approach made them a no-brainer choice.

Joe Delgardio

Head of Capital Markets, Settle

Picking Nelnet for backup servicing and verification services was a decision that was very well received by our financing partners, they are a great organization and a unique company in all they can bring to a relationship.

Alan Leland

CFO, Reach

Continuity You Can Count On

When a servicing disruption or credit event strikes, your continuity plan can either mitigate risk or create it. That’s why leading fintechs, capital markets teams, and compliance leaders trust Nelnet.

As a $500 billion AUM primary servicer, we provide validated backup servicing and integrated verification services that adapt to your business model. From daily synchronization to audit-ready documentation, our cloud-native, API-first platform supplies the tools to meet the challenge, rather than scramble during one.

Publicly traded, investment-grade rated primary servicer
SOC-aligned, KYC/AML-compliant verification workflows
Supports BNPL, personal loans, student loans, small business, and more
Near-real-time syncing + custom conversion protocols

What Sets Us Apart

Backed by Primary Servicing Scale

Over $500B Assets Under Management.

Built for Conversion-Ready Execution

Structured onboarding, customizable testing, and trigger-responsive playbooks.

Cloud-Native, API-First Integration

Seamless syncing with legacy cores and custom fintech stacks.

End-to-End Verification You Can Trust

SOC-aligned, KYC/AML-compliant workflows with AI-powered contract reviews.

Enterprise-Scale Stability with Fintech Agility

Institutional credibility with the adaptability fintechs demands.

Asset Classes Nelnet Supports

Nelnet Backup and Verification Services support the following asset classes:

  • Private student loans
  • Student loan refinancing
  • Unsecured personal loans
  • Home improvement loans
  • Buy now, pay later (BNPL)
  • Small business loans
  • Debt settlement
  • Credit cards
  • “Pay in four” products

Explore Flexible Servicing and Processing Options

Let’s walk through a quick assessment and see how Nelnet compares to your current provider.

See Our Platform in Action: Request a Technical Walkthrough

Your customers expect uninterrupted service.
Your investors expect readiness.

Nelnet delivers both.

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