Category

Providing superior customer experiences

Core Values Demonstrate What We Believe

The core values of Nelnet are embraced in the everyday interactions of our associates. If you’ve met one, you can surely tell.

Communicating openly and honestly Creating an awesome work environment Giving back to the communities in which we live and work Providing superior customer experiences Pursuing opportunities for diversification and growth

Passion for Superior Customer Service Drives Stacy Luckey’s Long Career

Dive into Stacy Luckey’s 14 years at Nelnet and why professional development and customer service are at the center of her career.

Providing superior customer experiences

From Recruited to Recruiter: Emily Duff’s Nelnet Journey

Five years ago, Emily started her Nelnet journey with what she thought was a temporary job. Now, she loves where she works and is thriving in her career.

Creating an awesome work environment Providing superior customer experiences

Nelnet Associate Jennifer Buresh on Fighting Thyroid Cancer

Jennifer Buresh shares the wisdom she gained from fighting thyroid cancer and explains why it’s important to pay attention to your body.

Communicating openly and honestly Providing superior customer experiences

Congratulations to the Customer Service Appreciation Week Winners

Check out the creativity of Nelnet’s Customer Service Appreciation Week costume contest winners. 2018 has some big shoes to fill.

Providing superior customer experiences