We Serve Others. You Can Too.

Serving others is a big responsibility (and comes with even bigger benefits). As part of the Nelnet family, Great Lakes associates enjoy the best benefits, work environments, and professional development opportunities. They get to love where they work every day – and you can too.

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Experience Life at Great Lakes

The work is rewarding, the culture is fulfilling, and the benefits are second to none.
Our associates have already experienced life at Great Lakes – here’s what you can expect.

The Work

Stacy Loves Her Job

When Stacy needed a job with flexibility, she found one. A full-time associate and full-time student, she discovered a passion for service and building others up.

“Our customers are our clients, our leaders, our team members, and our peers. I love the fact that every day the customers I get to work with are completely different.”
– Stacy, Functional Manager

Read more of Stacy’s story

The Culture

Tamika Was Promoted

To Tamika, this job meant opportunity. She used our performance-based incentives to grow personally and professionally – leading to promotions and success at every turn.

“I didn’t know how well I would do in a call center, but it turned out to be different than what I was expecting. They give you a lot of incentives to just do your job. When you go above and beyond, they reward you even more.”
– Tamika, Recruiter

Read more of Tamika’s story

The Essentials

Great Lakes associates can pick and choose the benefits and perks that match their lifestyle. From generous health care to tuition reimbursement, we’ve got you covered.

Earn Free Health Premiums

Earn free single coverage and discounted family plans. (And you’ll get dental and vision too.)

Earned Time Off

The average Great Lakes associate earns over a month off every year – and you’ll start earning right away.

401(k) Match

When you contribute 3-5%, we’ll multiply your savings for the future.

Fitness Reimbursement

Get $300 a year to spend on things like gym memberships, workout equipment, and fitness trackers.

Casual Dress

Jeans and tees are the norm in our offices. Dress it up if you’re feeling classy.

Tuition Reimbursement

We’ll reimburse up to $5,250 in annual tuition costs if your degree matches an area of business at Great Lakes.