We Serve Others. You Can Too.
Serving others is a big responsibility (and comes with even bigger benefits). As part of the Nelnet family, Great Lakes associates enjoy the best benefits, work environments, and professional development opportunities. They get to love where they work every day – and you can too.
Experience Life at Great Lakes
The work is rewarding, the culture is fulfilling, and the benefits are second to none.
Our associates have already experienced life at Great Lakes – here’s what you can expect.
The Work
Stacy Loves Her Job
When Stacy needed a job with flexibility, she found one. A full-time associate and full-time student, she discovered a passion for service and building others up.
“Our customers are our clients, our leaders, our team members, and our peers. I love the fact that every day the customers I get to work with are completely different.”
– Stacy, Functional Manager
The Culture
Tamika Was Promoted
To Tamika, this job meant opportunity. She used our performance-based incentives to grow personally and professionally – leading to promotions and success at every turn.
“I didn’t know how well I would do in a call center, but it turned out to be different than what I was expecting. They give you a lot of incentives to just do your job. When you go above and beyond, they reward you even more.”
– Tamika, Recruiter
The Essentials
Great Lakes associates can pick and choose the benefits and perks that match their lifestyle. From generous health care to tuition reimbursement, we’ve got you covered.
Earn Free Health Premiums
Earn free single coverage and discounted family plans. (And you’ll get dental and vision too.)
Earned Time Off
The average Great Lakes associate earns over a month off every year – and you’ll start earning right away.
401(k) Match
When you contribute 3-5%, we’ll multiply your savings for the future.
Fitness Reimbursement
Get $300 a year to spend on things like gym memberships, workout equipment, and fitness trackers.
Casual Dress
Jeans and tees are the norm in our offices. Dress it up if you’re feeling classy.
Tuition Reimbursement
We’ll reimburse up to $5,250 in annual tuition costs if your degree matches an area of business at Great Lakes.
I started off as a temp four years ago, and I’ve moved up since then. It’s nice having a flexible schedule, and they’re so understanding when you’re going through something personal. It’s like a big family here.
- Jamie, Representative II
My co-workers and my team are the best part of my job. Seeing them develop and advance in the company, and seeing people who I’ve trained become leaders and trainers themselves is the most satisfying thing. It makes me feel like I’ve done something right.
- Donald, Loan Servicing Team Lead
Although I have worked many places over the years, I felt like this job was my first where I really connected with my co-workers. I believe Nelnet hires not only great employees, but also amazing people! No matter what department you work in, you have an impact on people’s lives.
- Julianne, Global Quality Specialist II