Fewer than 2% of top websites are fully accessible, exposing organizations to legal risk, compliance failures, and a loss of public trust. Nelnet helps government, education, and mission-driven organizations embed accessibility into every digital experience, improving equity, reducing risk, and enhancing usability.

Don’t Settle for Quick Fixes

Automated overlays and one-size-fits-all tools often miss critical issues and may do more harm than good. We work with your team, tech, and goals to create a tailored accessibility strategy that delivers lasting impact.

Your Roadmap to Accessibility Standards

Understand where your digital experience stands and how to make it more inclusive and compliant, with a complementary consultation. Our experts will pinpoint key gaps and provide a clear roadmap to help you meet ADA and Section 508 standards.

Your Complimentary Consultation Includes:

  • A maturity assessment of your current accessibility situation
  • Actionable recommendations for integrating accessibility across design, development, and operations

Receive a Complimentary Digital Accessibility Consultation

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Our Accessibility Services

Accessibility Audits

Deep testing of websites, apps, and documents—automated and manual

VPAT / ACR Reports

Transparent, standards-based assessments of your accessibility compliance

Remediation Services

Hands-on fixes for mobile, web, PDFs, and video—built to work with assistive technologies

Training & Coaching

Custom programs that build internal knowledge and drive long-term accessibility success

Why Organizations Choose Nelnet Accessibility Services

Real Expertise

Our consultants bring deep knowledge of accessibility laws and experience as users and advocates. We know what compliance takes and how to do it right.

Full-Service Solutions

From automated and manual audits to hands-on remediation and VPATs, we help you move beyond checklists to achieve real inclusion.

Built for SLED and Regulated Environments

With decades of experience supporting agencies, schools, and enterprises, we understand your constraints and how to work within them.

Sustainable Success

We help teams shift to embedding accessibility into design, content, and code from the very start.

Meet Our Accessibility Experts

Our team brings decades of experience in accessibility strategy, testing, and remediation. Several of our consultants use assistive technologies, giving them powerful insight into what inclusion looks like—and how to achieve it.

Lanae Miers

Accessibility Manager

Lanae is a project manager with more than 11 years of experience at Nelnet, Inc. She has a diverse background that includes operations management, cross-functional team leadership, and resource allocation. Lanae has successfully led projects through transitions, delivering cost savings and quality improvements across multiple locations. She’s an innovative leader with a proven ability to execute projects that deliver measurable benefits in cost, quality, and timeliness.

Marc Thorson

Marc Thoreson

Accessibility Lead

As the founding member of our Accessibility Team, Marc brings over two decades of experience as a developer, architect, and leader—and a lifetime of experience overcoming barriers posed by Spinal Muscular Atrophy. He embraces technology, change, and the power of human connection to drive accessibility forward. Marc is passionate about helping others and creating user experiences that everyone can enjoy, leveraging the latest technology in thoughtful, inclusive ways.

Robin Eckelberry

Robin Eckelberry

Robin Eckelberry

For over 11 years, Robin has worked directly with individuals with disabilities in healthcare and educational settings. She currently trains and engineers digital accessibility for Nelnet.

David Dauber

David Dauber

Accessibility Engineer

David is a lifelong advocate for accessibility with over 15 years of experience in digital accessibility and a background in computer engineering since the 90s. He brings unique personal and professional insights as both a keynote speaker and assistive technology user. Dave is on the board for AccessU 2025, and also serves as chairperson for the conference.