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NYSE: NNI
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Our customers are our clients, leaders, team members, and peers. I love the fact that every day the people I work with are completely different.
Stacy
Nelnet manager
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Meet Nelnet Consumer Services
With decades of industry knowledge and experience navigating complex regulations, we offer advanced technology and intuitive services to our clients, allowing them to perform at the highest levels for their unique loan products, markets, and goals. We prioritize scalability, efficiency, consistency in service delivery, and flexibility in our platforms.
What We Do
We use our deep industry knowledge, technology investments, and voice of customer insights to drive improvements and achieve results. Our responsive, seamless, and customized solutions give you the freedom and flexibility to best serve your customers.
Asset Classes We Service
Our flexible servicing solutions support a wide array of loan and credit products, including:
- Buy Now, Pay Later & Pay-in-4
- Personal loans and debt settlement
- Private student loans and student loan refinancing
- Home improvement and patient financing
- Small business loans
- Credit card receivables
- … and more.
With 40-plus years of industry experience, a strong compliance framework, and cutting-edge technology, Nelnet Consumer Services is the trusted partner for organizations looking to scale efficiently, mitigate risk, and enhance the borrower experience.
API-First. Flexible. Cloud Based.
Nelnet Velocity™ is built to deliver a wide range of solutions to meet and exceed your operational and technical requirements.
Explore VelocityRelated Industry Solutions
Nelnet Consumer Services operates at the intersection of loan management, capital markets, and fintech. While our core strengths include loan servicing, asset-backed financing and customized servicing models, discover other ways Nelnet engages across the financial services spectrum.
Explore Nelnet Consumer Services
Discover how this modern, intuitive, end-to-end solution can provide the innovative, flexible, and reliable experience you and your customers deserve.
Contact Us TodayNelnet Insights
We’re always exploring new ways to transform our business. We’re dedicated to understanding industry trends and regulations – and sharing with and learning from others. What drives us may give your business an edge, too.
Contact Us
Ready to see what happens when a top servicer with decades of diverse expertise develops flexible, cutting-edge technology to produce next-level consumer loan management? Contact us today. We’re the efficient, low-risk, trusted partner you and your borrowers deserve.
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