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Our customers are our clients, leaders, team members, and peers. I love the fact that every day the people I work with are completely different.
Stacy
Nelnet manager
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Accessibility matters. Each and every customer counts. At Nelnet, Inc. (Nelnet), we firmly believe that accessibility is not just a commitment but a cornerstone of our values. Every individual, regardless of ability, is an integral part of our community, and we take pride in fostering an inclusive environment for all.
Our dedication to accessibility goes beyond compliance—we actively strive to exceed standards. By embracing the universally accepted and most up-to-date Web Content Accessibility Guidelines (WCAG) set by the World Wide Web Consortium Web Accessibility Initiative, we ensure our digital platforms and services are accessible to everyone.
Active Involvement. Nelnet is more than just a workplace; it’s a space where associates with disabilities are not only welcomed but valued contributors. Guided by a dedicated, experienced team of accessibility experts, we continually refine our accessibility practices, seeking to eliminate barriers that may hinder the experience of our associates, customers, and community members—especially those with disabilities.
Ongoing Commitment. We have implemented stringent controls and processes to prevent and detect any form of discrimination. Upholding these controls is not just a policy for us—open, inclusive service is at the heart of our company’s mission and values, and it’s embedded in our daily practices to provide a fair and accessible environment for all. Not only does this make us stronger as a company, but it’s simply the right thing to do. In essence, at Nelnet, accessibility is not an obligation; it’s an ongoing journey of improvement and a testament to our belief that every customer counts and every associate matters.
Learn how Nelnet’s accessibility experts can assist you in creating a more inclusive and compliant digital environment.