Advance Your Customers’ Experience with Experienced, Data-Driven UI/UX
Every user follows a unique path, expecting content and experience to adapt to meet them where they are, often across multiple environments, platforms and devices. For nearly two decades, Nelnet has used advanced techniques to reveal critical customer insights, conduct objective experience research, and innovate through data-driven design. Nelnet’s Unifi Design Studio provides expert UI/UX design support for various products, from complex, customer-facing, self-service websites to mobile apps and internal processing tools.
Research, Design, and Development to Support the User Experience
From research and testing to design and interface implementation, Nelnet supports you to meet users’ needs. Our team can identify UI/UX opportunities and solutions to help elevate your customers’ experience.
We explore and capture users’ needs, desires, expectations, values, attitudes, behaviors, and goals, creating empathy and helping our team identify and understand challenges that affect user behavior.
Our innovative, data-driven solutions use a design thinking approach. Collaborating with clients, we research and design solutions that organize user content logically for customers.
Leveraging and analyzing feedback helps our team improve the design and ultimately create the most intuitive, compelling experience for customers.
Once potential solutions are implemented, we measure their success by testing the UX to identify whether defined benefits are achieved.
Researching human behavior, designing intuitive solutions, and developing standardized components allow Nelnet to help you provide your customers with superior experiences. Meet your unique needs, budget, and timeline with our wide array of customizable UI/UX services.
Industries We Serve
In offering a UI/UX team and repeatable processes to discover opportunities, improve usability, and address users’ needs through creating and testing optimal user experiences, Nelnet provides unmatched value to our partners and customers working within various industries.
We’re always exploring new ways to transform our business. We’re dedicated to understanding industry trends and regulations – and sharing with and learning from others. What drives us may give your business an edge, too.