Discover How to Maximize Efficiencies and Elevate Your Organization

Now that you’ve seen the solutions we provide, take a deeper dive by learning more about how we can help you fill essential gaps – using our technologies or yours – to deliver customer interactions and outcomes that will elevate your business. Let our proven technologies, processes, and people create efficiencies to move your business forward.

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Meet the people behind Nelnet.

Our team is dedicated to delivering exceptional customer support and offering flexible, innovative technology solutions.

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Industries We Serve

By leveraging our experience to offer flexible, proven, data-driven business process outsourcing solutions, Nelnet provides unmatched value to our partners and customers working within various industries.

Time is Money – and Nelnet Helped Nevada Save Both

Nevada’s heavy reliance on tourism, travel, and conventions caused the pandemic to create a staggering 30.1% unemployment rate during the early stages of the COVID-19 pandemic in 2020. The Nevada Department of Employment, Training, and Rehabilitation (DETR) needed help sorting the approximately 400,000 potentially fraudulent claims from among the total 1.5 million. Nelnet won a four-year contract, completed more 11,000 overpayment reviews in the first three days of activation, and – based on the quality of work completed – had their contract expanded to include additional types of cases they could complete.

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Are you looking for your federal student loan serviced by Nelnet?

If you’re a borrower looking for help with your federal student loan(s), please visit Nelnetstudentaid.gov. Unfortunately, we cannot respond to borrower inquiries submitted through this site's contact forms. The Nelnetstudentaid.gov team is happy to help you.

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If you need to scale quickly, filling gaps with systems, people, and processes that are proven to deliver positive customer experiences and success for your organization, contact us today. We look forward to offering flexible services to fit your unique needs.

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