An Update on COVID-19

At Nelnet, we pride ourselves on serving others. Our top priorities as we move ahead are the health and safety of our associates and customers and our civic responsibility to do what we can to reduce the spread of COVID-19. With a majority of our associates now working from home, we are here to keep our people, customers, and communities connected to move forward and be stronger than ever.

Important Notice: In response to COVID-19, we are working with the U.S. Department of Education to temporarily postpone payments and reduce the interest rate to 0% on federally-held student loans.

Hi, We're Nelnet.

Yes, we’re a student loan servicing company – but we do far more than that. We’re also a professional services company, consumer loan originator and servicer, payment processor, telecommunications innovator, and K-12 and higher education expert. For more than 40 years, we’ve been serving our communities and making our customers' dreams possible.


Introducing Nelnet Bank

We have a bank – and the student loan refinance customers we serve are receiving our usual exceptional customer experience. See who Nelnet Bank is and what else we have in the works to help families achieve their dreams.

Visit Nelnet Bankabout Introducing Nelnet Bank

Our Businesses

Nelnet Business Services

Nelnet Business Services provides payment technology and community management solutions for K-12 schools, higher education institutions, churches, and businesses in the U.S. and internationally. We serve more than 1,300 higher education institutions and 11,500 K-12 schools across the globe.

Nelnet Communications Services

Nelnet Communications Services delivers world-class fiber internet, television, and telephone services to residents and businesses in nine communities across Nebraska and Colorado.

Nelnet Diversified Services

Nelnet Diversified Services provides premier professional services, including student loan origination and servicing, to help government and businesses achieve their goals and provide their customers with outstanding service and support.

Nelnet Financial Services

Nelnet Financial Services helps borrowers achieve their educational dreams with smarter student loans and refinance solutions. We also provide families peace of mind with credit life and disability coverage.

Additional Nelnet Businesses

At Nelnet, we’re always pursuing opportunities to grow in new and exciting fields. Cybersecurity? Employee education benefits? We do that – and more.

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Million Customers





In the News

Nelnet Bank Becomes First Industrial Bank to Begin Operating in 12 Years

The new bank will focus on education loan refinancing and private lending for students and families. Nelnet Bank launched today providing student loan refinancing, with plans to offer additional private loan options for students in 2021.

FDIC Approves the Deposit Insurance Application for Nelnet Bank, Salt Lake City, Utah Area

FDIC Approves the Deposit Insurance Application for Nelnet Bank, Salt Lake City, Utah Area.

Allo offers free internet, other alterations for customers

Allo Communications will offer 60 days of free internet to new customers and institute a number of other policies to help reduce the financial burden on its customers.