An Update on COVID-19

At Nelnet, we pride ourselves on serving others. Our top priorities as we move ahead are the health and safety of our associates and customers and our civic responsibility to do what we can to reduce the spread of COVID-19. With a majority of our associates now working from home, we are here to keep our people, customers, and communities connected to move forward and be stronger than ever.

Important Notice: In response to COVID-19, we are working with the U.S. Department of Education to temporarily postpone payments and reduce the interest rate to 0% on federally-held student loans.

Hi, We're Nelnet.

Yes, we’re a student loan servicing company – but we do far more than that. We’re also a professional services company, consumer loan originator and servicer, payment processor, telecommunications innovator, and K-12 and higher education expert. For more than 40 years, we’ve been serving our communities and making our customers' dreams possible.

Our Businesses

Nelnet Business Services

Nelnet Business Services provides payment technology and community management solutions for K-12 schools, higher education institutions, churches, and businesses in the U.S. and internationally. We serve more than 1,300 higher education institutions and 11,500 K-12 schools across the globe.

Nelnet Communications Services

Nelnet Communications Services delivers world-class fiber internet, television, and telephone services to residents and businesses in nine communities across Nebraska and Colorado.

Nelnet Diversified Services

Nelnet Diversified Services provides premier professional services, including student loan origination and servicing, to help government and businesses achieve their goals and provide their customers with outstanding service and support.

Nelnet Financial Services

Nelnet Financial Services helps borrowers achieve their educational dreams with smarter student loans and refinance solutions. We also provide families peace of mind with credit life and disability coverage.

Additional Nelnet Businesses

At Nelnet, we’re always pursuing opportunities to grow in new and exciting fields. Cybersecurity? Employee education benefits? We do that – and more.

By the Numbers










Million Customers





In the News

Allo blocking robocalls for phone customers

Allo uses a third-party database to determine which robocallers should be blocked and which should be allowed.

Nelnet revives effort to start its own bank

Nelnet has revived its plans to get into the banking business.

Nelnet to use portion of former Verizon Wireless call center

The former Verizon Wireless space along Interstate 80 in northwest Lincoln will once again be used as a call center.