Customer Support in Action
Our teams are equipped to work in a variety of industries from student loan servicing to community solar. Each team gives customers with a well-supported experience, working hard to meet every need.
Student Loan Servicing
Nelnet’s Customer Interaction Center provides unmatched customer service to federal student loan borrowers. These associates are always ready to solve problems over the phone and via webchat.
Business Process Outsourcing
Nelnet mastered the art of customer support with loan servicing, so we thought we’d up the ante by providing that same committed support for other companies. Business Process Outsourcing (BPO) team members communicate with and assist customers from a variety of outside businesses, including industry leaders from across the country.Business Process Outsourcing
A biweekly paycheck is just one reason our associates love a job in customer support at Nelnet. Check out these other perks.
My co-workers and my team are the best part of my job. Seeing them develop and advance in the company, and seeing people who I’ve trained become leaders and trainers themselves is the most satisfying thing. It makes me feel like I’ve done something right.
I started off as a temp four years ago, and I’ve moved up since then. It’s nice having a flexible schedule, and they’re so understanding when you’re going through something personal. It’s like a big family here.
Find Your Spot on Our Team
Customer support positions at Nelnet offer you professional growth and benefits to fit your life, along with an awesome work environment. What are you waiting for?Search Jobs