Federal Student Loan Services

Our flexible solutions proudly deliver exceptional service to the Department of Education and its customers

If you’re a borrower looking for help with your federal student loan(s) serviced by Nelnet, please visit Studentaid.gov.

Explore Our Solutions

Nelnet has been a trusted, respected partner of the Department of Education for over 40 years, offering flexible, scalable technology and program expertise while delivering on-time, risk-free, efficient service delivery.

Federal Loan Services

Our flexible solutions provide premier loan application processing, servicing, and specialty program servicing. Our experienced people and proven processes help us meet or exceed service levels, remain compliant, and provide a positive customer experience to federal student loan customers.

Industries We Serve

By offering flexible, efficient solutions with deep federal student loan program expertise and a commitment to exceptional service, Nelnet provides unmatched value to our partners and customers working within various industries.