We’re Trusted to Handle the Most Complex Applications

For decades, Nelnet has partnered with the Department of Education to provide compliant, efficient processing of complex federal loan programs and applications. With our deep industry knowledge, exceptional service, and on-time processing, we provide the caring assistance deserved by federal loan customers seeking a total and permanent disability discharge. Our accurate, efficient processes – and respectful treatment of customers – reinforce the trust placed in us by the Department and demanded of us by taxpayers.

Industries We Serve

In offering exceptional service and efficient, compliant application and claim processing for federal loan customers seeking a total and permanent disability discharge, Nelnet provides unmatched value to our partners and customers working within various industries.


Nelnet was founded on making our customers’ educational dreams possible. Our partners in this industry know that our commitment to education – from K-12 to higher education – is part of what defines us.

Financial Services

With decades of experience with loans to payment plans and more, Nelnet’s longevity and reputation in this industry thrive based on our innovation, compliance, quality, efficiency, and customer experience.


At Nelnet, we know the most innovative technology anticipates customer needs, provides exceptional user experience, is flexible and easily integrated – and must be supported by real people providing expert service.


Our extensive experience working in highly regulated industries makes us a proven, trusted, compliant partner capable of helping federal, state, and local agencies achieve a variety of complex goals efficiently, with minimal risk.

Professional Services

Over four decades, we’ve created efficiencies and best practices that have helped us succeed. By sharing our expertise and flexible, innovative solutions, we help our partners transform the way they do business.

Related Nelnet Brands

Nelnet provides valuable solutions across multiple business lines that you may find useful. We invite you to explore our brands related to total and permanent disability.