Customer Support Opportunities

We Serve Others. You Can Too.
Remote Customer Service Opportunities

Serving others is a big responsibility (and comes with even bigger benefits). Our associates enjoy the best benefits, work environments (whether they’re at home or in the office), and professional development opportunities. They get to love where they work every day – and you can too.

Experience Life at Nelnet

The work is rewarding, the culture is fulfilling, and the benefits are second to none.
Our associates have already experienced life at Nelnet – here’s what you can expect.

The Work

Kany Loves Her Job

Kany appreciates working for a company that helps people achieve their dreams, and loves that she can grant peace of mind to the customers she serves.

“I love working at a place that’s welcoming and diverse, where there’s always room for growth. Being able to help solve problems for people on a daily basis is my favorite part of each day at Nelnet.”
– Kany, Advisor

The Culture

Abigail Enjoys the Work Environment

Abigail looks forward to coming to work. She values the positive and supportive culture at Nelnet, and appreciates her enthusiastic colleagues.

“Nelnet has a fun work environment. It’s a place that I look forward to spending my time. The people who work here are fun and really care about their work!”
– Abigail, Team Leader

Ready to Apply?

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I started off as a temp four years ago, and I’ve moved up since then. It’s nice having a flexible schedule, and they’re so understanding when you’re going through something personal. It’s like a big family here.

Jamie

Representative II

My co-workers and my team are the best part of my job. Seeing them develop and advance in the company, and seeing people who I’ve trained become leaders and trainers themselves is the most satisfying thing. It makes me feel like I’ve done something right.

Donald

Loan Servicing Team Lead

The Essentials

Nelnet associates can pick and choose the benefits and perks that match their lifestyle. From generous health care to tuition reimbursement, we’ve got you covered.