Article

How AI Can Improve Your Customer Experience

In recent years, artificial intelligence (AI) is playing a larger role in helping organizations provide better customer experiences. At Nelnet, where the purpose is to serve, discover how AI is revolutionizing service.

Associate Performance
Article

Which Benefits Do Gen Z Employees Most Want?

One of Nelnet’s business lines, BenefitEd, helps employers recruit and retain employees by providing valuable education benefits. See what we learned when we explored research on which benefits Gen Z values the most—and how Nelnet is doing in those areas.

Thought Leadership
Article

Ways to Pay for College in a Pandemic

COVID-19 brought a host of new challenges when it comes to paying for college. We explore them.

Customer Success

Consumer Banking
Whitepaper

Get Our E-book: Assessing and Addressing Your School’s Financial Health

Identify best practices to improve your school’s financial health – even during times of uncertainty – with tips from our e-book.

Thought Leadership

Financial Management + Online Giving
Article

Online Bookstore Advantages

In today’s digital era – and compounded by COVID-19 – the importance of an online presence for your bookstore is greater than ever before

Technology
Case Study

Virginia Tech Sustains PCI Compliance 

Compliance with the Payment Card Industry Data Security Standard is particularly difficult for campuses, but we helped Virginia Tech sustain compliance.

Customer Success

Information Security
Case Study

Farrells Bookshop

Explore how online bookshop management improved operations for this bookshop at its prominent corner position on Mornington’s Main Street.

Customer Success

Bookshop Management Platform
Article

Creating Enrollment Experts: FACTS Enrollment Management Specialists

Enrollment management can feel overwhelming, even for seasoned teams, yet it's vital to a school's overall success. Discover how FACTS has introduced dedicated roles to support schools through this critical process.

Technology

Enrollment and Communication
Case Study

How the Diocese of Fresno Unified 21 Schools With FACTS Solutions

Discover how FACTS solutions empowered the Diocese of Fresno to unify their 21 schools, secure vital funding for their students, and achieve even more.

Technology

Enrollment and Communication + Administration