Whitepaper

Communicating With Gen Z Parents

The oldest Gen Zers are now 27, meaning many parents you’ll engage with during admissions belong to this digitally native generation. What does that mean for your school? Check out this infographic for quick tips.

Thought Leadership

Enrollment and Communication + Administration
Webinar

Perspectives from the Enrollment Office

In a webinar series, we discussed how higher ed leaders across the country have pivoted due to COVID-19. In this webinar, we spoke to leaders in enrollment.

Student Engagement
Webinar

Perspectives from Strategist Jeff Selingo

Jeff Selingo, higher education strategist, New York Times bestseller and contributor to the Washington Post, discussed with Nelnet Campus Commerce his perspectives on the future of higher education.

Student Engagement
Webinar

Perspectives from the Technology Office

In a webinar series, we discussed how higher ed leaders across the country have pivoted due to COVID-19. We talked with three leaders in institution technology to get their views.

Student Engagement
Webinar

Perspective from the Business Office

In a webinar series, we discussed how higher ed leaders across the country have pivoted due to COVID-19. We talked with five leaders in business offices to get their views.

Student Engagement
Case Study

University of Oregon Case Study

The University of Oregon has now been a Nelnet Campus Commerce partner for more than 15 years. What made them stay so long? If you ask Mark, the answer’s simple: the people.

Customer Success
Case Study

Power Up Your CX Engine With Skill Sets You Already Have

Customer Experience (CX) is critical to business success. See how Nelnet collaborated, restructured, and refocused our mindset to deliver on it.

Customer Experience

Contact Center + UI/UX Design
Case Study

University of Redlands Case Study

The University of Redlands had just begun a newly formed partnership with Tuition Management Systems (TMS) when Nelnet Campus Commerce acquired TMS in 2018. They faced a decision — transition to Nelnet Campus Commerce, or explore other options.

Customer Success
Case Study

College of the Mainland: When Disaster Strikes

When Hurricane Harvey hit, College of the Mainland's only priority was making sure their students were taken care of. Andrea Fillip, bursar at College of the Mainland, explains how Nelnet Campus Commerce were able to help their students delay payment plans, so they can focus on recovering from the crisis.

Customer Success