Article

Graduate School Borrowing: Unique Challenges and Impacts 

Repayment counseling for graduate students is more challenging than for undergraduates due to complexities in graduate school borrowing.

Financial Literacy

Loan Selection and Student Education
Article

Resources for Financial Aid Awareness Month 

We have resources about financial aid you can easily share with students and families through the channels where students actually live.

Student Engagement

Loan Selection and Student Education
Article

Petrarchs Bookstore

Petrarch’s Bookshop in Launceston is a family-owned business with a proud 35-year history.

Customer Success

Bookshop Management Platform
Article

Amplify Engagement With Gamification

Discover how to leverage gamification to increase productivity and morale – particularly among contact center employees.

Customer Success

Contact Center + Loan Servicing
Article

The Pandemic Changed Where Payments Happen

Pandemic precautions have changed the way we all work, learn, and socialize. One of the biggest changes to society? The way people spend money, and the way businesses accept it.

COVID-19

Payment Processing
Article

How Can Offensive Cybersecurity Protect Your Organization?

Learn about the different aspects of offensive cybersecurity and how they can potentially ensure the safety of your company’s most precious information.

Cybersecurity

Information Security + Business Process Outsourcing
Article

Microservices Create Macro Impact

Learn why a microservices approach to loan application processing and servicing matters when it comes to easy configuration and reporting.

Technology

Loan Servicing + Backup Servicing
Article

What Visa’s New Signature Policy Really Means

Quick, easy, contactless — no longer the gold standard, but the expectation in payment processing.

Technology

Payment Processing
Case Study

Power Up Your CX Engine With Skill Sets You Already Have

Customer Experience (CX) is critical to business success. See how Nelnet collaborated, restructured, and refocused our mindset to deliver on it.

Customer Experience

Contact Center + UI/UX Design