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Offensive Cybersecurity

Learn about the different aspects of offensive cybersecurity and how they can potentially ensure the safety of your company’s most precious information.

Case Study

Proto-Personas Create Customer Empathy

Creating proto-personas can help improve your customer experience strategy – particularly for a new launch like our community solar program.

Article

How to Fundraise During a Pandemic

Tony Caudill provides five tips to non-profits worried about fundraising during the COVID-19 pandemic.

Article

Microservices Create Macro Impact

Learn why a microservices approach to loan application processing and servicing matters when it comes to easy configuration and reporting.

Article

What Visa’s New Signature Policy Really Means

Quick, easy, contactless — no longer the gold standard, but the expectation in payment processing.

Case Study

Power Up Your CX Engine With Skill Sets You Already Have

Customer Experience (CX) is critical to business success. See how Nelnet collaborated, restructured, and refocused our mindset to deliver on it.

Article

Operating Your Business Under Adverse Conditions

Nelnet proactively prepares for the unexpected and effectively uses business continuity plans. We share tips with our clients and partners.

Article

Keeping Terminals Clean

If you are accepting in-person payments using a physical terminal, you're probably looking for ways to keep it especially clean. As with anything electrical, some common sense rules should be applied.