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Our customers are our clients, leaders, team members, and peers. I love the fact that every day the people I work with are completely different.
Love helping people? Find out how you can make a difference while supporting customers with one of Nelnet's companies.
Creating proto-personas can help improve your customer experience strategy – particularly for a new launch like our community solar program.
COVID-19 brought a host of new challenges when it comes to paying for college. We explore them.
COVID-19 impacts student loans in many ways. U-fi From Nelnet provides help by answering your frequently asked questions.
Learn why a microservices approach to loan application processing and servicing matters when it comes to easy configuration and reporting.
We review relief options for student loan borrowers who, due to furlough or loss of a job, face loss of income related to COVID-19.
Customer Experience (CX) is critical to business success. See how Nelnet collaborated, restructured, and refocused our mindset to deliver on it.
Nelnet proactively prepares for the unexpected and effectively uses business continuity plans. We share tips with our clients and partners.
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