We recognize the critical importance of renewable energy solutions and the positive impact this has on the environment and the world we live in. Building on our significant solar investment activities, we’re leveraging our servicing experience and partnering with solar energy developers and utility companies to offer community solar subscriber acquisition and management solutions.
A Deeper Dive Into Our Community Solar Offerings
Delivering Fully Subscribed Projects
We organize and launch all marketing campaigns to support fully subscribed projects.
- Adhere to subscriber qualification requirements based on state, federal, and project-specific criteria.
- Develop and maintain a robust waitlist to ensure full subscriptions at all times.
- Follow applicable consumer laws and regulations in customer interactions.
- Align with the needed timeline.
Our marketing team has experience in: brand management and monitoring, public relations, marketing plan development, multi-channel marketing campaign design and execution, marketing automation, social media, graphic design, and video production.
Integrating with Utility Billing Processes
We work closely with utility companies to establish information sharing and facilitate billing processes.
- Oversee the flow of information between projects, utilities, and our system to ensure the proper crediting and billing occur.
- Establish and maintain monthly billing processes and bill credit reconciliation, including issuing monthly billing statements, processing payments, and performing follow-up on missed payments.
Providing End-to-End Support
Our platform offers a full spectrum of features to support you and your subscribers on all your projects, including:
- Billing and account management.
- Subscriber engagement.
- Developer reporting.
- Waitlist management.
We leveraged existing skill sets to build a specialized CX team — you can too.Learn how to leverage your existing skill sets for CX
With the recent shift to more people working from home, we’re sharing some new ways to foster collaboration within a virtual office.Learn about new collaboration ideas for your virtual office