Processing Support

Maximize your organization’s processing capabilities by leveraging our efficient, effective, and scalable back-office processing. Keeping tabs on how your business is operating is easy with our advanced customer transparency and reporting services.

By partnering with us, you can remain focused on growing your core business while improving throughput and compliance. Our streamlined approach delivers on-time processing and service delivery, at a potentially lower cost, resulting in great service to your customers.

Capabilities

Intake, Imaging, and Workflow

Customize your processes, improve efficiency, and run multiple workflows with our powerful, comprehensive system.

Mail Fulfillment

Increase your mailing capacity with confidence that your materials will be fulfilled and shipped on time — without complications.

Loan Application Processing

Our cloud-native loan application processing is a microservices-based and API-enabled solution that provides flexibility to manage a wide variety of loan types with diverse program requirements. The highly configurable solution takes you to market quickly and competitively.

Application Processing and Verification

Our customers benefit from a simple data entry process, efficient turnaround times, and clear, concise, compliant results.

Loan Servicing

Our loan servicing solution prioritizes integration and customer experience. Our advanced technologies allow segmented offerings to fit your programs. We have a client-centered approach, which increases collaboration, accountability, and goal alignment while managing risk.

Payment Processing

Provide your customers with payment flexibility, however they'd like to pay and on their schedule.

Financial Oversight and Reconciliation

We can help you effectively manage and oversee all cash transactions with proven audit and internal controls.

Credit Dispute Processing

Allow your staff to focus on high-priority tasks without sacrificing service levels with our streamlined, easy-to-use credit dispute processing.

Industries

Nelnet partners with organizations in a range of industries, from both public and private sectors. We deliver premier technical and operational solutions to help you transform the way you do business.