Intake, Imaging, and Workflow
Customize your processes, improve efficiency, and run multiple workflows with our powerful, comprehensive system.
Increase your mailing capacity with confidence that your materials will be fulfilled and shipped on time — without complications.
Loan Application Processing
Our cloud-native loan application processing is a microservices-based and API-enabled solution that provides flexibility to manage a wide variety of loan types with diverse program requirements. The highly configurable solution takes you to market quickly and competitively.
Application Processing and Verification
Our customers benefit from a simple data entry process, efficient turnaround times, and clear, concise, compliant results.
Our loan servicing solution prioritizes integration and customer experience. Our advanced technologies allow segmented offerings to fit your programs. We have a client-centered approach, which increases collaboration, accountability, and goal alignment while managing risk.
Provide your customers with payment flexibility, however they'd like to pay and on their schedule.
Financial Oversight and Reconciliation
We can help you effectively manage and oversee all cash transactions with proven audit and internal controls.
Credit Dispute Processing
Allow your staff to focus on high-priority tasks without sacrificing service levels with our streamlined, easy-to-use credit dispute processing.
Nelnet partners with organizations in a range of industries, from both public and private sectors. We deliver premier technical and operational solutions to help you transform the way you do business.
These premier brands have served Nelnet’s customers for decades. Explore how each leverages our offerings to best serve clients.
Nelnet Loan Servicing
Nelnet Loan Servicing delivers exceptional application processing, servicing, and technology support to service millions of federal student loans.Learn More About Nelnet Loan Servicingabout Nelnet Loan Servicing
Great Lakes Loan Servicing
Great Lakes Loan Servicing consistently ranks first among federal student loan servicers in surveys conducted by Federal Student Aid. Achieving borrower success matters.Learn More About Great Lakes Loan Servicingabout Great Lakes Loan Servicing
We leveraged existing skill sets to build a specialized CX team — you can too.Learn how to leverage your existing skill sets for CX
With the recent shift to more people working from home, we’re sharing some new ways to foster collaboration within a virtual office.Learn about new collaboration ideas for your virtual office