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NYSE: NNI
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Our customers are our clients, leaders, team members, and peers. I love the fact that every day the people I work with are completely different.
Stacy
Nelnet manager
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Meet Nelnet Consumer Services
With decades of industry knowledge and experience navigating complex regulations, we offer advanced technology and intuitive services to our clients, allowing them to perform at the highest levels for their unique loan products, markets, and goals. We prioritize scalability, efficiency, consistency in service delivery, and flexibility in our platforms.
What We Do
We use our deep industry knowledge, technology investments, and voice of customer insights to drive improvements and achieve results. Our responsive, seamless, and customized solutions give you the freedom and flexibility to best serve your customers.
API-First. Flexible. Cloud Based.
Nelnet Velocity™ is built to deliver a wide range of solutions to meet and exceed your operational and technical requirements.
Explore VelocityIndustries We Serve
In offering flexible, innovative solutions to support complex loan origination, loan servicing, and backup servicing needs, Nelnet Consumer Services provides unmatched value to our partners and customers working within various industries.
Education
Nelnet was founded on making our customers’ educational dreams possible. Our partners in this industry know that our commitment to education – from K-12 to higher education – is part of what defines us.
Financial Services
With decades of experience with loans to payment plans and more, Nelnet’s longevity and reputation in this industry thrive based on our innovation, compliance, quality, efficiency, and customer experience.
Professional Services
Over four decades, we’ve created efficiencies and best practices that have helped us succeed. By sharing our expertise and flexible, innovative solutions, we help our partners transform the way they do business.
Technology
At Nelnet, we know the most innovative technology anticipates customer needs, provides exceptional user experience, is flexible and easily integrated – and must be supported by real people providing expert service.
Explore Nelnet Consumer Services
Discover how this modern, intuitive, end-to-end solution can provide the innovative, flexible, and reliable experience you and your customers deserve.
Contact Us TodayNelnet Insights
We’re always exploring new ways to transform our business. We’re dedicated to understanding industry trends and regulations – and sharing with and learning from others. What drives us may give your business an edge, too.
Contact Us
Ready to see what happens when a top servicer with decades of diverse expertise develops flexible, cutting-edge technology to produce next-level consumer loan management? Contact us today. We’re the efficient, low-risk, trusted partner you and your borrowers deserve.
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