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Our customers are our clients, leaders, team members, and peers. I love the fact that every day the people I work with are completely different.
Stacy
Nelnet manager
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Explore Our Solutions
Our white-label customer service and support deliver outstanding customer interactions and outcomes, leveraging your technologies or ours. We’ll recruit and train staff, oversee quality, maintain compliance, and quickly scale to your needs.
Discover How to Maximize Efficiencies and Elevate Your Organization
Now that you’ve seen the solutions we provide, take a deeper dive by learning more about how we can help you fill essential gaps – using our technologies or yours – to deliver customer interactions and outcomes that will elevate your business. Let our proven technologies, processes, and people create efficiencies to move your business forward.
Contact Us Today
Meet the people behind Nelnet.
Our team is dedicated to delivering exceptional customer support and offering flexible, innovative technology solutions.
Discover what our team has to offerIndustries We Serve
By leveraging our experience to offer flexible, proven, data-driven business process outsourcing solutions, Nelnet provides unmatched value to our partners and customers working within various industries.
Time is Money – and Nelnet Helped Nevada Save Both
Nevada’s heavy reliance on tourism, travel, and conventions caused the pandemic to create a staggering 30.1% unemployment rate during the early stages of the COVID-19 pandemic in 2020. The Nevada Department of Employment, Training, and Rehabilitation (DETR) needed help sorting the approximately 400,000 potentially fraudulent claims from among the total 1.5 million. Nelnet won a four-year contract, completed more 11,000 overpayment reviews in the first three days of activation, and – based on the quality of work completed – had their contract expanded to include additional types of cases they could complete.
Read the Case StudyAre you looking for your federal student loan serviced by Nelnet?
If you’re a borrower looking for help with your federal student loan(s), please visit Nelnetstudentaid.gov. Unfortunately, we cannot respond to borrower inquiries submitted through this site's contact forms. The Nelnetstudentaid.gov team is happy to help you.
Visit Site : Are you looking for your federal student loan serviced by Nelnet?Contact Us
If you need to scale quickly, filling gaps with systems, people, and processes that are proven to deliver positive customer experiences and success for your organization, contact us today. We look forward to offering flexible services to fit your unique needs.
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