Nelnet | Consumer Services Capabilities

Explore Our Solutions

Nelnet has been a respected partner for student and consumer loan management for over 40 years, with efficiencies, expertise, and modern, intuitive technology that help our partners thrive.

Loan Servicing

Our expertise as a top student loan servicer is well-known. We service millions in private education and consumer loans. Our proven experience and advanced technology create a low-risk, effective, efficient, and customizable servicing solution that leads to servicing success for your portfolio.

Loan Origination

From application through disbursement, our white-label system disburses funds quickly, securely, and with an exceptional user experience. Our origination system allows users to ask questions along the way and creates a customized loan management experience – while also driving efficiencies for you.

Backup Servicing

A proven, stable servicer with a long history in the industry, Nelnet can fully support management of your serviced assets over their lifetime and offer a complete range of backup servicing options. We work with you to identify gaps, estimate timelines, and ensure we’re the best fit to be your backup servicer.

Explore Our Consumer and Student Loan Management Solutions

Now that you’ve seen the solutions we offer, take a deeper dive. Learn more about who we are – and how engaging our services can help your organization thrive. Ready to see how we can transform your business?

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Industries We Serve

By offering deep loan servicing knowledge, proven compliance, flexible technical solutions, and efficient delivery of service, Nelnet provides unmatched value to our partners and customers working within various industries.

Innovation and Superior Customer Service Powered by Nelnet Velocity™

Experience, efficiency and expertise to help our partners thrive. Nelnet Velocity is a modern, intuitive, end-to-end solution providing an innovative, flexible, and reliable experience for you and your customers.

Explore Velocity

Are you looking for your federal student loan serviced by Nelnet?

If you’re a borrower looking for help with your federal student loan(s), please visit www.Nelnet.com. We’re happy to help you.

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Ready to see what happens when a top servicer with decades of diverse expertise develops flexible, cutting-edge technology to produce next-level consumer loan management? Contact us today. We’re the efficient, low-risk, trusted partner you and your borrowers deserve.

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