Create a Fully Customizable Loan Onboarding Experience

A smooth, friction-free onboarding gives customers a great first impression and helps build trust with their provider. Nelnet supports a streamlined onboarding for newly originated and existing loans that will be converted to our servicing platform. Our process captures all the data necessary to manage the loan and remain compliant. We will work with you to customize messaging so your customers have all the required information.

Our Offerings

Use our entire suite of services, or choose just the services that meet your unique needs. Either way, our loan management solution leverages industry knowledge and experience that helps our clients exceed their customers’ expectations.

Onboarding for New Originations

Nelnet streamlines the process of onboarding new loans by integrating directly with your onboarding platform. Our easy-to-use APIs make this process seamless, optimizing customer data management, enhancing customer experiences and improving operational efficiency. With our platform integration solutions, you can simplify loan origination workflows and ensure a smooth transition for your customers.

Legacy Portfolio Loan Conversions

Nelnet's loan conversion services seamlessly integrate loans onto our servicing platform using our preferred API integration or support file transfer process. We ensure accurate transfer of borrower and loan data, setting up each loan for repayment and support. Our efficient, secure data conversion simplifies loan management, delivering a positive borrower experience and enhancing overall customer satisfaction.

Explore Loan Onboarding

Discover how Nelnet's loan onboarding services facilitate the accurate and seamless transition of loans to our servicing platform for efficient management and an optimal borrower experience.

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Industries We Serve

In offering decades of trusted expertise and a secure, efficient loan onboarding solution with an exceptional user experience, Nelnet provides unmatched value to our partners and customers working within various industries.

Related Nelnet Brands

Nelnet provides valuable solutions across multiple business lines. We invite you to explore our brands related to loan onboarding.

Are you looking for your federal student loan serviced by Nelnet?

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Ready to see what happens when a top servicer with decades of diverse expertise develops flexible, cutting-edge technology to produce next-level consumer loan management? Contact us today. We’re the efficient, low-risk, trusted partner you and your borrowers deserve.

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