Trusted, Ongoing Support
- Giving you servicing guidelines, letters, and reports.
- Creating a loan program questionnaire using program guidelines and credit agreements.
- Obtaining questionnaire approval.
- Setting up your program in our platform.
- Mapping your data to our standard file layout.
- Running mock conversions with files you provide.
- Validating data during mock conversions.
- Training and preparing staff on your program.
- Continuing assistance post-setup to receive and process conversion files and generate letters and reports.
Nelnet partners with organizations in a range of industries, from both public and private sectors. We deliver premier technical and operational solutions to help you transform the way you do business.
We leveraged existing skill sets to build a specialized CX team — you can too.Learn how to leverage your existing skill sets for CX
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