Loan Servicing

Nelnet services $477.4 billion in government-owned Direct, Federal Family Education Loan Program, private education, and consumer loans. Our proven experience and advanced technology provide you with an effective servicing solution for your entire loan portfolio.

Successfully and efficiently service loan programs with our reliable, customizable loan servicing solution, all while reducing cost and risk to you. We’re a stable and experienced partner here to support your current and future needs.

Capabilities

  • Provides an intuitive, comprehensive, self-service borrower experience, helping support successful repayment and satisfied customers.
  • Customizable to reflect your brand.
  • Fully integrates with our loan application processing solution.
  • Onboards loans in real time.
  • Supports all types of loan programs: federal, consumer, personal, commercial, and more.
  • Minimizes setup time with custom configuration.
  • Allows you to customize your loan program to fit diverse customer bases and specific loan features.
  • Gives you control with scalable permission and access levels.
  • Fully supports CommonLine data standards, enabling streamlined school certification and disbursement processing.
  • Enables expanded insight and analytics through real-time data availability.

Industries

Nelnet partners with organizations in a range of industries, from both public and private sectors. We deliver premier technical and operational solutions to help you transform the way you do business.

Consumer Services

Innovative and flexible technical and operational solutions to help you deliver outcomes that exceed your customers' expectations.

Federal Services

Premier technology solutions, operational services, and program knowledge to support government services.

Renewable Energy

Supporting renewable energy with our highly effective community solar subscriber acquisition and management.

Contact an Expert Today

Learn how partnering with us can help you transform your business.

Insights

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We leveraged existing skill sets to build a specialized CX team — you can too.

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Working Together in a Virtual Office

We’re sharing some new ways to foster collaboration within a virtual office.

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