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Our customers are our clients, leaders, team members, and peers. I love the fact that every day the people I work with are completely different.
Stacy
Nelnet manager
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Nelnet Velocity™: Transforming Financial Services
Using our advanced technology and customer-driven approach, we built the financial services industry’s most flexible loan servicing and origination platform designed to work exactly the way you need it. Welcome to the future of financial services technology. Welcome to Nelnet Velocity™.
At Nelnet, we don’t throw terms like API-first and microservices-based around lightly. Instead, we used those capabilities to their full extent, along with a customer-first design approach, to deliver the most intuitive loan servicing and origination platform in the financial services industry. No matter how unique your product needs, or how fast you need to get up and running, Nelnet Velocity is your answer.
Explore Nelnet VelocityTransforming Service
The best part of Nelnet Velocity’s innovative technology is that it was developed by Nelnet, the experienced, investment grade-rated servicer that financial services companies and their investors can count on. You can rely on the expertise of our established and mature workforce management, training, quality assurance, and compliance management capabilities.
We were founded back in 1978 with one core purpose: to serve. That goal still drives our associates and our growth and diversification as a company. It’s how we create high-quality, innovative solutions like Nelnet Velocity. It’s why we’ve built trusted relationships with a myriad of clients. We serve our clients and help them perform better so, together, we can transform their business.
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Billions in Loans Managed
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Borrowers Served
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Associates Trained to Serve
Transforming Partnership
For more than four decades, Nelnet has been a trusted, financially stable partner. Now, with the launch of Nelnet Velocity, we have the capability to integrate with any interface. We can partner with you to create a flexible, adaptive technology solution that includes services and support specifically to meet your business needs. You can even add operational support with payment processing, back-office operations, and a multi-channel contact center – all tailored to your product needs. We’re at our best when we align our mission with yours to deliver exactly what you need – from white-label servicing to portfolio analytics to performance strategies.
Find peace of mind and a partner to help you transform your business with Nelnet.
Ready to Get Started?
Joe Popevis
Nelnet Diversified Services President
Joe Popevis has served as the president of Nelnet Diversified Services since 2013. He provides strategic direction and senior leadership for the operations and technology that support all of our business lines. Joe also develops leaders, teams, and training programs for thousands of associates, and lends valuable expertise in organizational process improvement and operational efficiency. Joe’s dual passions for developing people and serving partners and customers led to the creation of strategies that make Nelnet a premier employer with exciting growth opportunities.
Mark Heiser
Business Development
Mark Heiser’s extensive background in finance and capital markets provides him with a unique perspective in developing strategic partnerships with clients. Areas of focus to best serve their portfolio and customer needs include full-service outsourcing, backup servicing, and technology solutions. Mark has led many of Nelnet’s initiatives into asset class diversification and investment into new technologies to serve an emerging fintech landscape. He has worked with top lending companies to form partnerships that leverage Nelnet’s experience and offerings in the fintech industry.
Christy Phillips
Consumer Services and Client Support
Christy Phillips is an accomplished leader with over 21 years of experience in the student loan industry. She currently leads all aspects of operational management for consumer loans, including client support, loan application processing, contact center support, account maintenance, and due diligence. With a background in operations, systems, marketing, and customer care management, Christy is relentless in her pursuit of customer-focused ideals and experiences.
Ready to Learn More?
Discover how partnering with us can help you transform your business.
Schedule a DemoNelnet Insights
We’re always exploring new ways to transform our business. We’re dedicated to understanding industry trends and regulations – and sharing with and learning from others. What drives us may give your business an edge, too.
Contact Us
Ready to see what happens when a top servicer with decades of diverse expertise develops flexible, cutting-edge technology to produce next-level consumer loan management? Contact us today. We’re the efficient, low-risk, trusted partner you and your borrowers deserve.
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