Meet Nelnet Government Services

With decades of experience working with highly regulated organizations, Nelnet is a trusted strategic partner to all levels of government. With a deep understanding of the unique, complex challenges that come with compliance-intensive environments, Nelnet provides perceptive insights that help you achieve operational excellence while minimizing risk.

Our associates are dedicated to the critical functions of our partners and become a natural extension of your organization. Nelnet is your proven partner for managing and advancing vital business processes and deploying innovative technology solutions that increase your agency’s productivity and efficiency to better support the needs of the people you serve.

What We Do

We develop solutions that address the unique needs of your agency – and the people you serve. From migrating, modernizing, or re-architecting applications to achieving or maintaining accessibility to providing white-label customer service and support, our team of government experts delivers outstanding customer interactions and outcomes.

Technology Solutions

The government faces an ongoing imperative to optimize the efficiency and efficacy of its technology services. Nelnet’s technology services can help bridge gaps in government agencies' technology capabilities, fostering streamlined technology governance and resource utilization. Leveraging our technology solutions not only showcases responsible fiscal stewardship but also guarantees the fulfillment of user expectations, the timely delivery of services, and the upholding of public trust.

Customer-Centric Services

In today's digital age, government agencies must prioritize customer-centric services that align closely with the needs and priorities of the people they serve. With our expertise, government agencies can confidently provide seamless, user-friendly experiences to customers across demographics, fostering trust and satisfaction in public service delivery.

Operational Optimization and Support

Unlock the full potential of your agency with our comprehensive operational optimization and support services. Whether it's refining processes, implementing cutting-edge technologies, or providing ongoing support, we empower your organization to adapt and thrive in today's ever-evolving business landscape. Trust us to be your partner in achieving operational excellence and sustainable growth.

Learn more about Government Financial Systems

Explore Nelnet’s Contract Vehicles

Driven by a purpose to serve and known as an innovative provider of trusted, efficient solutions, Nelnet has helped government agencies at all levels meet increasing demands and deliver exceptional service for years. There are easy mechanisms for you to learn more and access Nelnet’s services through our contract vehicles.

View Our Contract Vehicles

Government Levels We Serve

In offering flexible, innovative government services delivered by a team of experienced professionals working as part of your team, Nelnet Government Services provides unmatched value to our partners within all levels of government.

Federal

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State

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Local

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Nelnet Insights

Nelnet Government Services is dedicated to understanding government trends and regulations – and sharing with and learning from others. What drives us may give you further understanding and perception of the challenges you currently face.

See More Thought Leadership from Nelnet
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Creating a Culture of Accessibility

Explore how to integrate accessibility into your regular, everyday processes and champion it as a vital part of your culture.

Customer Experience

UI/UX Design + Federal Loan Services
Article

How Can Offensive Cybersecurity Protect Your Organization?

Learn about the different aspects of offensive cybersecurity and how they can potentially ensure the safety of your company’s most precious information.

Cybersecurity

Information Security + Business Process Outsourcing
Article

NoCode Changes the Equation

New tools make technology and innovation accessible to everyone. Learn how NoCode tools give you the power to do more.

Strategy

Federal Loan Services + Custom Development and Modernization

Contact Us

To explore how utilizing Nelnet’s expertise and capabilities can help your government organization overcome challenges and offer superior customer experiences, reach out today.

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