Higher education teams know the challenge: communicating across departments, systems, and student needs—efficiently and effectively. From tuition due dates to enrollment nudges, messages often get lost in the shuffle of spreadsheets, siloed tools, and overburdened staff.
That’s why Nelnet Campus Commerce has been working on something new: Nelnet Notify, a smarter, more flexible communication system designed to simplify outreach to students and payers and support stronger engagement.
Attendees at Campus Connect 2025 were the first to explore Notify through a hands-on demo experience—learning how it can help streamline communication, reduce complexity, and improve outcomes across campus.
What is Nelnet Notify?
Nelnet Notify is a smart, integrated communication system that allows colleges and universities to build, schedule, and send targeted messages to the right audiences—securely and automatically.
Whether campus teams are sending payment reminders, deadline alerts, or enrollment nudges, Notify helps them deliver information with greater clarity, consistency, and confidence.
With Notify, we set out to solve a real challenge facing higher education institutions today—manual processes and outdated systems that created stress for both staff and students. This tool was built to put the power of communication back in the hands of campus teams.
President of Nelnet Campus Commerce
Built for how institutions really work.
These tools can be used across offices—whether it’s student accounts, financial aid, or enrollment services—to keep messages relevant, timely, and on point. Notify was designed to integrate seamlessly with an institution’s ERP and Nelnet systems like QuikPay and Enterprise. The tool includes two core components:
- Population Builder – Define dynamic recipient groups using real-time data from your systems (like students with balances due or payers not enrolled in a payment plan).
- Communication Builder – Craft professional messages, personalize them with smart fields (like name, balance, or due date), and schedule one-time or recurring campaigns.
Administrators can manage it all from one intuitive interface—without waiting on IT support or juggling multiple tools.
Notify is designed to be flexible. Institutions can create one-time messages or fully automated outreach sequences, based on their own business rules and priorities.
Product Manager, Nelnet Notify
What makes Notify different?
Notify was built with feedback from real institutions, real staff, and real frustrations in mind. Its standout benefits include:
- Less IT back-and-forth – Designed to reduce reliance on technical staff by empowering business office and student services teams to manage communications more directly.
- Data-driven audience segmentation – Build targeted recipient groups using real-time data from your ERP or Nelnet systems.
- Scheduled or recurring delivery options – Set campaigns to run automatically—or send one-time messages when needed.
- Clear tracking and communication history – View exactly what’s been sent, to whom, and when.
- Highly personalized messaging tools – Customize each message with fields like name, balance, due date, or other relevant details to ensure every message feels timely and personal.
The result? More accurate communication. Less stress for campus teams. And a better experience for students and families.
Notify launched at Campus Connect 2025.
Notify recently made its debut in Nashville at Campus Connect, Nelnet Campus Commerce’s annual user conference. Attendees received a first look at the tool’s interactive interface, smart integrations, and flexible, audience-building capabilities—all designed to simplify how institutions communicate with students and payers.
Institutions interested in learning more can schedule a demo to see how Notify could fit their campus communication strategy.
How Notify reflects Nelnet’s customer-first mindset.
At Nelnet, we believe superior customer experiences begin with listening—and growth through innovation. Across all our business lines, we’re constantly exploring new ways to help our customers work smarter, connect more clearly, and serve their communities more effectively.
Notify is just one example of that commitment in action: a solution built in close partnership with the higher education institutions we serve, created to reduce friction and enhance communication across campus.
We’re proud to spotlight Notify as part of Nelnet’s broader mission—to innovate with purpose, communicate openly and honestly, and deliver the tools our customers need to thrive.
